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The Department for Promotion of Industry and Internal Trade (DPIIT) was established in the year 1995 and was reconstituted in the year 2000 with the merger of the Department of Industrial Development.

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Which web browsers support the Uttar Poorva Transformative Industrialization Scheme (UNNATI), 2024 website at https://unnati.dpiit.gov.in/?

The website functions optimally on Firefox 3.5 and above, Chrome 18 and above, and Edge 17 and above.

What is the UNNATI Scheme of DPIIT?

UNNATI is an initiative by the Govt. of India, with the aim to foster industrial growth and development in different sectors by offering tailored support and incentives in all 8 North-Eastern States, namely Arunachal Pradesh, Assam, Manipur, Meghalaya, Mizoram, Nagaland, Sikkim, and Tripura. The eligible incentives are accessible to New units and Existing units undergoing substantial expansion.

What is the objective of UNNATI?

UNNATI was introduced to promote the development of industries in the manufacturing and service sector in the North-East region. The scheme aims to create jobs, develop skills, and promote sustainable development by attracting and nurturing new investments.

What is the timeframe for Unit registration and duration of the UNNATI scheme?

The registration application window shall remain open from 09th March 2024 to 31st March 2026 while the UNNATI scheme shall remain effective from FY - 2024-25 to FY 2033-34. In-case the project's financial liability reaches 115% of the approved funds based on the registrations already granted, the registration process may be temporarily or permanently halted. However, registration may resume depending on the availability of Approved Funds.

Who can apply under the Scheme?

All eligible units in the Manufacturing and Service sectors shall receive incentives under this scheme, as defined under respective incentives. Provided, the scheme shall not apply to the units which manufacture the products listed in the negative list in Annexure–I of the Notification. For more details, please refer the Scheme Notification No. P-44015/1/2023-DBA-II dated 09th March 2024 and any amendments issued by DPIIT regarding the same.

What details are necessary for registering under the UNNATI scheme?

Applicants must submit a complete registration application form on the Scheme Portal, along with the specified documents as per the Registration Guidelines dated March 9, 2024. The registration shall be granted by the registering authority as outlined in the guidelines, considering, among other factors, the prima facie eligibility of the unit and the availability of Approved funds. For more details, please refer the Scheme Notification No. P-44015/1/2023- DBA-II, the Registration Guidelines dated March 9, 2024, and any amendments issue by DPIIT regarding the same.

What are the steps to be taken by unit holders to avail benefits under the Scheme after obtaining registration?

Upon obtaining registration approval under the Scheme, unit holders may proceed to apply for incentives in accordance with the eligibility criteria outlined in the Scheme Notification, Claim Guidelines, and any amendments issued by DPIIT regarding the same.

What is the nodal Ministry/Department overseeing UNNATI?

The Department for Promotion of Industry and Internal Trade (DPIIT), under Ministry of Commerce & Industries is responsible for implementing and monitoring UNNATI.

Is there any fee for applying for UNNATI scheme?

There is no application fee for applying for UNNATI scheme.

Can a unit holder/applicant submit multiple applications for Registration?

Each unit holder can apply only once under the scheme. However, an existing unit can avail benefits under substantial expansion once during the validity period of the scheme.

I can't log-in even after entering the correct username and password. What should I do?

In-case you are unable to log in, please start by clearing your browser's cookies & cache. Make sure you are entering correct login credentials. If the problem persists, try to reset your password. For further support and information, please contact us via Email: Unnati.helpdesk@gov.in

How do I register for the UNNATI Scheme?

▪ Step-1: To register, please use the link https://unnati.dpiit.gov.in/ and click on the login button at the bottom of the website. ▪ Step-2: Click on sign up to generate username and password to access the portal. Please use a valid email ID and mobile number as you will require an OTP every time you log in to the portal. ▪ Step-3: Once you complete the sign-up steps, please submit the request for registration of units for the eligible incentives under the scheme. ▪ Note: You may also refer to the registration guidelines (https://unnati.dpiit.gov.in/Document/General-Operational-Guidelines-for-Unnati- Scheme2024.pdf) for guidance or contact concerned DIC office or UNNATI helpdesk of DPIIT for further assistance.

Is it possible to edit registration details after submission?

A User can edit details such as Phone number/ Email account post approval of the registration. He/she may also contact our support team/helpdesk for further assistance in updating specific registration information as required.

How to log-in my UNNATI Scheme Account?

Accessing your account is simple! Visit our website and find the login page. Enter the username and click on the OTP generation button which will be shared on your registered mobile number and email. After entering the password and OTP, click "Sign-in". After successful login, your account dashboard will be visible for further operations.

How to recover my password?

If you've forgotten your password, simply visit the login page and click on the "Reset Password" link. Follow the instructions to reset your password securely. You will need to verify your identity through email or SMS to complete the password reset process.

Is my account information secure?

Ensuring the security and confidentiality of your account information is our top priority. There are strong security measures in place to safeguard User's data from unauthorized access or misuse. Users are advised to keep their login credentials confidential to all times.

Can a user access his/her account from multiple devices?

A User can conveniently access his/her DPIIT UNNATI Scheme account from any device with internet connectivity. A user may simply log in with their username and password, to access their account dashboard

Does eligibility change if I am already benefiting from other schemes?

If a unit is currently receiving or has received incentives from other schemes of Government of India, it will not qualify for those specific incentives under this scheme. However, it remains eligible for other incentives offered by this scheme (as per eligibility criteria).

Is the UNNATI Scheme website mobile-friendly?

The Scheme's website is fully optimized for mobile devices, allowing users to conveniently access the platform from smartphones and tablets.

How can I find my uploaded documents on UNNATI?

To access uploaded documents, a User may log in to his/her account on the official UNNATI portal. Once logged in, navigate to the section pertaining to one's application, where details of the draft/submitted application along with all the attached documents are visible. In-case of any other issues user may also reach out to the UNNATI helpdesk team for assistance.

Will I be notified via email if there are queries or clarifications raised by the concerned Department/Ministry/UT Administration regarding my registration and claim application?

Users will receive a notification via email if the concerned authority raises a query or seeks clarification regarding an application under UNNATI. These notifications are crucial for keeping applicants informed about the status of their application and any additional information required for further processing. A user must regularly check their email inbox, including spam or junk folders, to ensure they don't miss any important communication from the concerned authorities. In-case a User has concerns about the communication process, he/she may consider reaching out to the help desk or support team for any assistance.

Are my uploaded documents accessible by anyone else on the dashboard?

Access to documents uploaded by a User on the UNNATI portal is restricted to authorized personnel only. Unauthorized users have no access to any particular User's uploaded documents.

What reporting requirements do I need to fulfill after receiving incentives?

After receiving incentives, the unit holder has to fulfill reporting requirements such as submitting progress reports, financial statements, and compliance certificates as per the scheme guidelines.

In which zone does my area come under the UNNATI scheme?

For information on Zones, please refer the updated Registration Guidelines of UNNATI, 2024, and any related amendment issued by DPIIT on the said topic.

Will cash payments be considered for subsidies?

Only transactions made from bank account(s) of the unit for the purchase of plant & machinery (Manufacturing Sector), or construction of building and other durable physical assets (Service Sector) shall be considered for determining the eligible value of Plant & Machinery for calculation of incentive (s). No cash payments shall be considered for the said purpose.

What if I am ineligible to get a claim?

Ineligible cases or applications deficient in terms of documentation shall be returned to applicant units with reasons to be recorded. A monthly statement with details of such cases and reasons for rejection/return shall however be submitted by DIC concerned to Director Industries & Commerce.

Can I apply for multiple incentives under UNNATI in a single application?

Depending on the scheme guidelines, you may be able to apply for multiple incentives. However, it's essential to review the guidelines and ensure compliance with all requirements.

How long does it take to complete the application process?

The time taken to complete the application process may vary depending on completeness of application form along with correct documents. It also depends on time taken by the applicant in responding to the clarification raised.

How will I know if my application has been successfully submitted?

The user receives a confirmation email or notification on the portal confirming the successful submission of his/her application.

What criteria are used to assess the eligibility of an application?

To assess eligibility of an application, kindly refer the Scheme Notification and the General Operational Guidelines for Registration for detailed information.

Can I track the status of my application online?

A user may track the status of his/her application online through the UNNATI portal post logging in to their respective account.

What happens if my application is rejected?

In-case an application is rejected, the user receives e-mail notification sighting the reasons for rejection.

How will the incentives be disbursed to approved applicants?

Approved claim incentives shall be disbursed through bank transfers to the concerned bank account of the applicant. The nodal agency for disbursing approved claim incentives is NEDFI.

Is it possible to save my application form in draft mode for later submission and approval?

User may save his/her application form in draft mode to complete and submit the same later. This feature allows applicants to work on their application over multiple sessions, ensuring accuracy and completeness before final submission. Users must ensure to follow the instructions provided on the application portal regarding saving draft applications and submitting completed applications.

Where can I find my partially filled application?

A user may locate their partially filled application by logging into his/her account on the UNNATI portal or platform. Search for "My Applications" or "Incomplete Applications" to access and complete partially filled applications. In-case of any trouble locating your application, user may refer the guidance provided on the portal or contact the help desk for assistance.

Do I need to visit the Ministry/Department for receiving my approved certificate?

A User may download the approval certificate from the UNNATI portal without the need to visit the Ministry/Department office. Just log in, find the certificate section, and download it to your device.

What should I do in-case clarification or additional documents are requested?

In case of any discrepancy and/or any additional information/document required, the concerned DIC shall seek clarification(s) specifically on each of such issues from the applicant through the portal. User has to respond to each clarification raised by GM DIC and has to upload specific document on the portal.

How can I contact the help and support team for UNNATI?

User may reach out to the dedicated help desk by visiting the UNNATI portal. Under the "Helpdesk" section, where you'll find options to connect via phone (011-23061271), email (Unnati.helpdesk@gov.in, or in person, Address (NER Section, Udyog Bhawan, New Delhi).

What assistance does the help and support team provide for UNNATI?

The help and support team offers comprehensive assistance to ensure a smooth experience to the users. They provide guidance on completing the application process, clarification on scheme details and requirements, and technical support for any issues encountered while navigating the portal. Additionally, they are available to address any queries or concerns a user may have regarding eligibility, documentation, or incentive types.

Where do I raise a query regarding my application/ document requirements/ report?

User may raise any query by either writing to us at helpdesk (unnati.helpdesk@gov.in) or contact the relevant DIC ("Contact Us" section) for the same.

What is the timeframe for receiving a response after submitting a query?

The response time may vary depending on the complexity of the query and the volume of inquiries received. However, we strive to provide a timely response within 1-2 business days.